Pulido Fingerprint Door Knob

Frequently Asked Questions (FAQ) - Product Description:

Q1: Why remove the mechanical key?

A: The app allows for the addition and management of multiple smart locks, eliminating the need to worry about key storage. In fact, keys are prone to getting lost easily.

Q2: How do I bind smart locks in the Tuya app?

A: There are two ways to add smart locks: 1. Open the app, place your finger on the lock to wake it up, and bring your phone close to the smart lock. The app will automatically search and add nearby locks. 2. Open the app, go to the menu, and search for locks (BLE). Follow the prompts to find nearby locks and add them.

Q3: Do I need to change the WiFi GHz?

A: No, you only need to ensure that your phone's Bluetooth is turned on and connected to the lock via Bluetooth. WiFi settings are not required.

Q4: Does the app always stay connected to the locks?

A: No, when the phone is disconnected from the lock, the app will automatically disconnect. This is based on Bluetooth connection, not WiFi. To establish a connection, simply open the app, approach the lock, and press your fingerprint to wake it up. It will automatically connect.

Q5: Why can't the lock be opened after fingerprint input?

A: When entering fingerprints in the app, please cover the entire fingerprint area in multiple steps. This ensures accurate and fast identification by the lock.

Fingerprint Door Knob (APP version):

Replacing Mechanical Locks:

Fingerprint locks are a superior alternative to mechanical locks. They serve as a reliable means of privacy protection, preventing unauthorized access and potential embarrassment.

More Intelligent App Management:

Without an app, managing user access can be challenging, as it is difficult to remember all users and their unlocking patterns. Fingerprint locks and the app effectively solve this problem.

One App, Multiple Smart Locks:

By converting most locks in your house into smart locks, you can manage them all using a single app. This eliminates the need for multiple keys. You can also switch a smart lock to mechanical lock mode when needed.

Tips:

When the lock is connected to the app, unlocking records are synchronized. The app also provides prompt notifications for any unauthorized access attempts. Other accounts cannot connect to the lock once an app account is created. App accounts can be logged in on other phones to control the lock.

2 Ways to Unlock:

The 2-in-1 (APP, fingerprint) unlock mode offers comprehensive flexibility, making it ideal for homes, studios, and offices. It also simplifies temporary user access. The app allows you to view the unlocking records of each user.

APP for Security:

The app allows you to create up to 100 users and view their unlocking times. Managing data in the app is much easier compared to traditional key management.

Advanced Fingerprint Recognition:

The lock utilizes larger and more precise fingerprint recognizers for improved accuracy. Follow the app's prompts to input fingerprints (stored locally in the lock) with a recognition rate of up to 99% and unlocking time as short as 0.5 seconds.

Local Storage for Added Security:

We prioritize home and privacy protection, which is why we offer local storage. Your password and fingerprint information will be stored locally in the lock, minimizing concerns about cloud storage and data leaks.

Buy with Confidence:

We provide free replacements for 12 months (excluding human-caused damage) and lifelong technical support. If you have any questions, please feel free to contact customer service.

product information: